Broadcast, Engage & Sell at Scale on WhatsApp
Direct Meta Cloud API pipeline with 80 msgs/second parallel dispatch, interactive drag-and-drop conversational bots, 24-hour SLA live chat, and 0% markup on official Meta billing.
Parallel BullMQ dispatch
Encrypted Meta tokens
Live customer session timer
Direct Cloud API pipeline
Enterprise Infrastructure Built for Modern Commerce
Everything your marketing, sales, and customer support operations require in a single unified system.
High-Speed Broadcast Engine
Execute mass campaigns with 98% open rates. Intelligent Redis-backed rate limiters honor Meta tier caps and safeguard phone quality scores.
- CSV & audience segmentation
- Dynamic variable interpolation
- Automated STOP opt-out suppression
Shared Team Live Inbox
Multi-agent customer support with real-time WebSocket syncing. Keep conversation threads organized with agent ownership and tags.
- 24-hr Meta service session indicator
- Quick replies & canned shortcuts
- Multi-agent concurrent assignment
Visual Chatbot Studio
Build sophisticated automated customer journeys with an intuitive node-based drag-and-drop canvas powered by React Flow.
- Keyword & regex entry triggers
- Interactive buttons & list menus
- Human handoff escalations
Designed to deliver 1,000,000+ messages without dropping a single webhook.
Pratikriyaa separates web frontend requests from queue processing via a dedicated BullMQ worker cluster backed by Upstash Redis and PostgreSQL connection pools.
Simple, Predictable Platform Plans
Pay standard Meta conversation rates directly + fixed platform fee of ₹0.05/msg. No surprises.
Starter
For single store owners & emerging brands
- Up to 10,000 broadcasts/mo
- 2 Team Agent Seats
- Shared Live Inbox
- Standard Template Library
Growth
For scaling D2C brands & retail businesses
- Up to 100,000 broadcasts/mo
- 5 Team Agent Seats
- Visual Chatbot Studio
- Priority 80 msg/sec Queue
- Inbound Webhooks & REST API
Enterprise
High-volume enterprises & multi-brand setups
- Unlimited Broadcasts
- Unlimited Agent Seats
- Dedicated BullMQ Workers
- Dedicated Account Manager & SLA